Terms and Conditions

HRH staff portal - Effective date: May 29, 2026

These Terms and Conditions govern access to and use of HRH staff portal, also known as ZANHRH staff portal. By using the app, you agree to use it only for authorized staff and administrative purposes.

1. Authorized use

HRH staff portal is intended for authorized users only. Users may access the app only with valid credentials and assigned permissions. Access may be limited, suspended, or removed if a user is no longer authorized or if misuse is detected.

2. User responsibilities

Users agree to:

3. Prohibited use

Users must not:

4. Requests, approvals, and records

The app supports workflows such as staff requests, training requests, leave, transfers, loans, sick sheets, activities, resources, announcements, questions, and communications. Submission through the app does not guarantee approval. Requests remain subject to applicable rules, eligibility checks, reviewer decisions, administrative verification, and recordkeeping procedures.

5. Account and device security

Users are responsible for activity performed through their account. The app may record device and session information to protect accounts, support audit trails, and maintain service security. Users should sign out or contact the system administrator if a device is lost, transferred, or no longer used.

6. Availability and changes

The service may be updated, interrupted, limited, or unavailable because of maintenance, connectivity, security controls, system upgrades, or events outside operational control. Features may change as administrative requirements and app functionality evolve.

7. Intellectual property

The app, software, user interface, documentation, and service content are protected by applicable intellectual property and administrative rights. Users receive only the limited right to use the app for authorized staff and workplace purposes.

8. Privacy

Use of personal information is described in the Privacy Policy. By using the app, users acknowledge that data may be processed as needed for authentication, HRH services, workflow processing, notifications, security, audit, and support.

9. Limitation of liability

The app is provided to support official HRH staff services. To the extent permitted by applicable law, the service provider is not liable for indirect, incidental, or consequential losses arising from unavailable service, incorrect user submissions, unauthorized account use, connectivity issues, or reliance on information that has not been verified through the appropriate administrative process.

10. Contact

Questions about these Terms and Conditions may be submitted to the system administrator or by email at [email protected].

11. Changes to these terms

These Terms and Conditions may be updated when app features, operational needs, or legal requirements change. The effective date above will be updated when material changes are made.