Privacy Policy
This Privacy Policy explains how HRH staff portal, also known as ZANHRH staff portal, collects, uses, stores, and protects information when staff members use the mobile application and connected HRH information services.
1. Developer and contact
HRH staff portal is provided for authorized staff use in connection with health human resource services. Privacy questions, correction requests, and data inquiries may be submitted to the system administrator or by email at [email protected].
2. Information we collect
The app may collect, receive, or display information needed to provide staff services, including:
- Account and identity details such as name, email address, phone number, staff identifiers, payroll or reference numbers, role, and work station.
- Employment and profile information such as cadre, department, designation, reporting path, training path, leave path, and staff records.
- Request information for leave, transfers, activities, loans, sick sheets, training applications, approvals, comments, and workflow status.
- Training, announcement, resource, community, question, conversation, and notification content that a user creates, uploads, or receives through the app.
- Files and attachments uploaded by users, such as letters, medical documents, training documents, or other supporting records.
- Device and session information such as device identifier generated by the app, authentication token status, push notification token, device type, operating system, app version, and login/session activity.
- Basic technical logs used to secure, debug, and operate the service.
3. How we use information
Information is used only for service and administrative purposes connected to the app, including to:
- Authenticate users and keep accounts secure.
- Show staff profiles, requests, approvals, training information, resources, announcements, and messages.
- Submit, process, review, approve, deny, forward, complete, or archive HRH workflow requests.
- Send in-app, realtime, and push notifications about relevant records and workflow actions.
- Maintain audit trails, security logs, operational records, and support troubleshooting.
- Comply with applicable employment, administrative, legal, security, and recordkeeping requirements.
4. Sharing and disclosure
Information is shared only with authorized users and service providers as required to operate the HRH staff portal. This may include supervisors, reviewers, approvers, HR administrators, system administrators, and infrastructure or notification providers that help deliver the app. We do not sell personal information.
5. Third-party services
The app may use third-party services for functions such as cloud messaging, push notifications, realtime communication, secure storage, crash or operational diagnostics, and file handling. These services process information only as needed to provide the app functionality.
6. Data security
We use reasonable administrative, technical, and organizational safeguards to protect user data, including authenticated access, encrypted network transport where available, role-based permissions, device/session controls, and restricted access to administrative tools. No internet-connected system can be guaranteed to be completely secure.
7. Data retention and deletion
Records are retained for as long as needed to provide HRH staff services, maintain audit trails, meet operational requirements, and comply with applicable laws or administrative recordkeeping rules. Users may request correction, review, or deletion of eligible account data through the system administrator or by contacting [email protected]. Some records may need to be retained where required for employment, audit, legal, security, or workflow purposes.
8. User choices
Users may manage device notification permissions through their device settings. Access to some features may depend on assigned roles, permissions, and employment records maintained by authorized administrators.
9. Children
HRH staff portal is intended for authorized staff and administrative users. It is not intended for children or general public use.
10. Changes to this policy
We may update this Privacy Policy when app features, operational practices, or legal requirements change. The effective date above will be updated when material changes are made.